Then you’ll need to update the password in Outlook, the program that displays your email messages and allows you to read, reply to, and organize them. You may have to scroll down in the dialog to see Advanced mailbox settings.Ĭheck the boxes for Require SSL for incoming email and Require SSL for outgoing email and then choose Done > Save. If you have to change your email password, you’ll need to do that with your email provider (for example, Microsoft 365, Gmail, Yahoo, iCloud, Xfinity, or a corporate Exchange server). To fix this error, use the following steps.Ĭhoose the account that's out of date to display the account settings dialog.Ĭhoose Change mailbox sync settings > Advanced mailbox settings. This error often happens when you don't use SSL to secure your email account. The security certificate is not from a trusted certifying authority." If you click on the link, you may be led to a fake Microsoft website and asked to enter login. They falsely claim that you have to update new version via a link they provide, or you won’t be able to process incoming emails and PDF attachments. If so, you'll see a message that says, "There is a problem with the server's security certificate. Scammers impersonate Microsoft and send you an email about update of your account. Close the ' You're up to date ' window after Office is done checking for and installing updates. Note: You may need to click Enable Updates first if you don't see the Update Now option right away. Under Product Information, choose Update Options > Update Now. If your password isn't the problem, you may have a certificate error. Go to File > Account (or Office Account if you opened Outlook). See Change your password for more information. Tip: If you want to change the password for your account with your email provider-for example, Gmail or iCloud-you'll need to visit the website for your email provider.
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